Cancellation and Refund Policy

Table of Contents

1. Effective Date

Effective Date: 1st March 2021

2. Cancellation and Refund Policy

You may cancel your automatic subscription at any time. You must cancel your automatic monthly subscription the day before your next billing date occurs, in order to avoid being billed for the next period. If you choose to cancel your automatic annual or monthly subscription, you will continue to have full access the product, its features, and its functionalities until the end of the current period. There is no refund for the remaining period in which you cancelled. Following your subscription cancellation, you will continue to have limited access that is applicable to a “Free User”.

Following your request to cancel via your settings, you may receive an email from Nuronics in order to obtain information and feedback relating to your request, so that Nuronics can better understand its customers’ needs and preferences, and/or you may also be asked to participate in a call with a Nuronics representative for similar purposes.  You will not be required to engage in such communications in order to complete your cancellation.

Refunds: Other than stated above for each form of enrollment or payment method, you hereby acknowledge and agree that Nuronics will not offer refunds on any fees and charges related to your purchase of any products or Services. This includes any partially used or unused periods for which you have already paid, regardless of whether it is a subscription, bundled, manual subscription or one-time term payment method. We do not guarantee refunds for lack of usage or dissatisfaction.

Price Changes. We reserve the right to modify, terminate, or otherwise amend the fees and features associated with your subscription. If we notify you in advance of at least fifteen (15) days, your continued use of Nuronics and the Online Course after the changes have been made will constitute your acceptance of the changes. If you do not wish to continue subscribing with the new fees or features, you may terminate your subscription by cancelling at any time. If you accept the new subscription, its terms and conditions with updated Terms will apply for all future months.

Taxes. When you purchase any subscription or other Service or product from Nuronics, you agree to pay not only the applicable fee, but also all applicable sales, use, value added, transaction taxes, or other government-required fees and charges that Nuronics determines it is required to collect (“Taxes”). Please note that Nuronics will calculate the “estimated Taxes” at checkout and that, upon confirmation, you may be responsible for a different total. All applicable taxes are calculated based on the billing information you provide us at the time of purchase. You hereby authorize Nuronics to modify and charge any Taxes owed by you upon confirming the tax rate. Please also note that where GST/VAT collection is required, if any, VAT will be calculated and added at checkout. You hereby agree to indemnify and hold Nuronics harmless against any and all claims by any tax authority for any underpayment of any Taxes, including, without limitation, GST, VAT, and any related penalties and/or interest.

Credit Card Billing. Credit card payments are processed by our third-party payment processor(s).  By agreeing to this Terms of Use, you agree to be bound by payment processors Terms of Service. Any breach of those terms will be treated as a breach of these Terms. If any fee is not paid in a timely manner, or our processors are unable to process your transaction using the credit card information provided, we reserve the right to terminate your account or suspend or terminate your access to the respective product as we deem appropriate. If your payment details change, your card provider may provide us with updated card details and you agree to our collection of such details. We may use these new details in order to help prevent any interruption to the Services. If you would like to use a different payment method or if there is a change in payment method, please visit your account settings to update your billing information.