nuropedia

Frequently Asked Questions (FAQs)

How to sign up?

After installing and activating the plugin, a login screen will appear. To use the plugin, you will need to create an account using an email that is not already registered with nuropedia Once you complete the registration process, you will be able to log in using the email and password you provided.

How do I use the plugin?

Once you have installed and activated the nuropedia plugin from the WordPress dashboard, it should seamlessly integrate with your website and be accessible from any page, ensuring smooth functionality. If you encounter any issues with the plugin, first check its status by going to the Plugins menu and looking for the “Active” label on the top left corner of the plugin’s settings. If it is inactive, try signing out and back in, and also ensure that you have not exceeded your free credits, if applicable.

How to check my remaining credits?

To view your current active plan and remaining credits on https://nuronics.com/nuropedia, you need to log in with your registered email and credentials. Then, navigate to the billing section on the left side of the page. This will take you to a page where you can view your current active plan and remaining credits.

How to login to Nuropedia account?

Once you have an account, you will be able to log in to the website using the email and password you entered during the account creation process.

How to reset the password?

If you have forgotten your password or need to change it, you can reset it by following these steps: 1. On the login screen, select “Reset Password” 2. Enter the email address you used to register with nuropedia, then press “Submit”. 3. Check your email, you should have received an email from nuropedia@nuronics.com with a link to reset your password. 4. Click on the link in the email and you will be redirected to nuropedia where you can set a new password.

What should I do if Nuropedia plugin is not working properly?

If nuropedia plugin is not working properly, first check to see if it is in “Active” status. If it is inactive, try signing out and back in. Also, check if you have exceeded your free credits, if applicable. If the plugin is still not working, you can try deactivating and reactivating it, or contacting nuropedia@nuronics.com for assistance.

How to activate your account?

Once you have an account created with Nuropedia, you will be able to log in through the Nuronics login too using the same credentials. The website would be able to take the same email and password you entered during the account creation process.

How do I link a WordPress site to Nuropedia?

Log in to your WordPress admin console and click on nuropedia which would be available on the dashboard menu side upon activation of the plugin. Login using the registered email id and there you go, your website would be linked with nuropedia and is ready to answer questions without any prior training using its advanced crawling capabilities.

How to change the colors of the plugin?

Once you have logged in using your registered email, you can customize the appearance of the chatbot to align with your brand’s styling. You can do this by choosing a single color from the gallery or creating a gradient effect by using a Hex color code. This feature is available upon activation.

How do I change the billing settings?

To view your current active plan and explore other plans, you need to log in with your registered email and credentials on https://nuronics.com/nuropedia. Then, navigate to the billing section on the left side of the page. This will take you to a page where you can view your current plan and explore other plans if desired.

How to uninstall the plugin?

Log in to your WordPress dashboard. Go to the “Plugins” menu. Locate the plugin you want to uninstall and click “Deactivate” to turn it off. Once the plugin is deactivated, click “Delete” to remove it permanently. A pop-up message will appear to confirm that you want to delete the plugin, click “Yes, delete these files” to confirm.